A.
Baggage that is to be transported as ship freight (e.g., by rail freight or Hermes) will be customs cleared and checked in the baggage hall at EMT daily between the hours of 11:00 – 11:30.
Baggage that is to be transported as a postal item can be handed over to Deutsche Post AG after customs clearance at the customs office from Mondays – Saturdays between 08:30 – 11:00.
Please note: Since 1 July 2021, new regulations apply to shipments from non-EU countries, in our case Helgoland. For shipments up to 22 euros, which until then were still duty-free, taxes are now due. This means that there is per se no longer a “free quantity” in the mail and import duties exceeding 1€ must be charged. Goods (new) acquired on the island (travel souvenirs, gifts and the like) must be carried (and not packed in the suitcase) when traveling. Luggage should contain only personal belongings/personal paraphernalia.
B.
Mail items of all kinds (parcels/packages/maxi letters/bulky goods, etc.) are cleared at the customs office from Monday – Saturday between 08:30 – 11:00, after which they are handed over to Deutsche Post AG.
In addition, consignors of goods (this also includes e.g. luggage) have to fill in a customs declaration form “CN23”. To be found >here<
Please note: Since July 1, 2021, new regulations apply to shipments from non-EU countries, in our case Helgoland. For shipments up to 22 Euro, which were duty free until now, taxes are now due. This means that there is per se no longer a “free quantity” in the mail and import duties exceeding 1€ must be charged. Goods (new) acquired on the island (travel souvenirs, gifts and the like) must be carried (and not packed in the suitcase) when traveling. Luggage should contain only personal belongings/personal paraphernalia.
*Residents staying temporarily on the island, e.g. for professional reasons.